Research
I love UX research. The work combines my curiosity + passion to help others with my problem-solving abilities. I have experience in the following methodologies:
- Discovery research (interviews + related methods) – extensive
- Usability and prototype testing – extensive
- UX/heuristic reviews and competitive analyses – extensive
- Persona research development – moderate
- Surveys – moderate
- Eye tracking/heatmaps – some
My research deliverables set me apart; they’re in-depth yet easy to digest, tailored to the audience, visually engaging and always evolving. Recently I’ve been including more custom illustration work.
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Design
My design skills compliment my research skills…and vice-versa. I started my UX career as a designer and still do some ideation, early design/redesign work including:
- Information architecture (including flows, wireframes) – extensive
- Sketching user journeys and concepts – extensive
- Prototyping – moderate
- Leading design workshops – moderate
I usually conduct research before designing anything. I can scale research to fit an agile timeline or other limitations. As I sketch and evolve the design concept, I actively collaborate with the team.